AI intake agent for San Diego personal injury firms.
Every lead answered in under 60 seconds and booked on your calendar. You pay per booked appointment, and the first one is free.
Your first booked appointment is free
Each signed case is worth $15,000 to $80,000. Your own leads get answered and verified before they go cold, so the ones worth that much never reach the firm down the street first.
Injured people sign with whoever reaches them first.
While you read this, someone hurt in San Diego is on hold with another firm.
Built for the San Diego personal injury market
San Diego County has about 3.3 million residents and a dense, competitive PI market.
Civil injury cases are filed in the San Diego Superior Court. Most are heard downtown at the Hall of Justice. The North County courthouse in Vista takes the rest, along with El Cajon and Chula Vista.
A large share of injury volume comes off the freeways. I-5, I-805, I-15, I-8, and SR-163 all run through heavily populated corridors.
In a market this busy, the firm that follows up first and keeps following up wins the case. Leads shop several firms at once. Most go with whoever calls them back first.
From new lead to booked consult
Four steps. The agent does all of them. Your team picks up when a ready person is on the calendar.
The agent calls them, in your name
Someone fills out your form or misses your call. The agent answers within 60 seconds, morning, night, or weekend. No answer? It keeps calling and texting over the next few days, up to ten touches, then it stops.
It does not stop at one try
Injured people pick a lawyer in days, and they pick the one who reaches them. The agent runs up to ten touches across the first days by call, text, and email, until they book or ask it to stop.
It makes sure it is a real case
The agent asks five questions on a recorded call before your team ever hears the name. Real injury? No lawyer yet? Someone else at fault? Insurance to pay? Said yes on the call? All five, or it does not book.
They land on your calendar, ready
Once all five answers are in, the appointment lands on your calendar with their name, their story, and the notes. Your team calls back, they sign. That is the whole job on your side.
How we help San Diego PI firms
Five jobs, one agent, on every plan. Each one has a page of its own.
Every new lead gets a call in under 60 seconds, then email and iMessage until they book or opt out.
Learn moreLeads who arrive at night or on a weekend get a real answer. No voicemail, no wait until Monday.
Learn moreLeads who go quiet get up to ten touches across call, text and email. Many book on the later ones.
Learn moreBooked consults get confirmed and reminded, so far fewer people miss the appointment.
Learn morePast clients get a friendly check-in that asks for the review or the referral at the right moment.
Learn moreCommon questions
Is this a robot making the calls?
The agent answers within 60 seconds and qualifies the caller. If someone asks for a person, it hands them to your team. Your team keeps the relationship, and callers can always reach a person. After hours it still picks up, so no lead waits until morning.
Will it sound like a spam call and hurt my name?
No. It uses your firm’s name, your words, and a set number of tries, then it stops. You approve the script and the timing before the first message goes out. Nothing goes out that you have not seen. If someone says stop, they are done on every channel, for good.
Do you work leads I already have?
Yes. The agent works your inbound leads and your past list. No new ad spend, and every lead stays yours.
How fast will I see appointments?
We can be live on your leads within a few business days. Most firms see their first booked appointment in the first week or two.
Do I still need to hire an intake rep?
No. That is the job the agent does: new leads in the day, nights and weekends, and the follow-up a busy team never gets back to.
Which system do you need me on?
None. It books straight onto your calendar. If you want lead details in your CRM, it pushes them there. Nothing new to buy or learn.
What if nobody books?
You are charged per booked appointment, so no bookings means no appointment fees. Solo carries no monthly fee at all. Growth and Scale add a monthly fee on top of the per-appointment rate.
What does it cost?
Solo is $300 per booked appointment with no monthly fee, month to month. Growth is $150 per appointment plus $2,000 a month on a three-month term. Scale is $50 per appointment plus $5,000 a month on a six-month term. Your first booked appointment is free on every plan. The full list is on the pricing page.
Do you have an office in San Diego?
BookedBack is based in San Diego. All work is done by phone, email, and iMessage.
Which San Diego areas do you cover?
All of San Diego County, including downtown San Diego, Chula Vista, El Cajon, Vista, Kearny Mesa, and surrounding communities.